CULLIGAN
An exciting career opportunity awaits you!
Culligan Water of DFW seeks a Service CSR/Administrative Assistant to join our team. The primary role of this position is to support the service department with daily administrative tasks. This position will be responsible for making outbound calls, receiving inbound calls, routing service, and reoccurring maintenance calls. This position also includes administrative duties such as data entry, maintaining department records, auditing previous days' service orders for accuracy, reviewing field technicians' daily paperwork submissions, and any other duties or tasks assigned. Desired candidates will possess knowledge of customer service procedures, strong interpersonal skills, the ability to multi-task, and will demonstrate a commitment to providing exceptional customer service.
QUALIFICATIONS
· Previous experience in an inbound/outbound call center environment preferred
· An education level of at least a High School Diploma or GED
· 1+ years of customer service experience analyzing and solving customer problems
· Intermediate working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
JOB DETAILS
This position is full-time, with an expected schedule of 40-50 hours a week and a bi-weekly pay range of $16-$20/hour based on experience.
WHO WE ARE
Culligan has been in business for over 85 years, striving to bring customers unmatched quality and unforgettable service. We received the Good Housekeeping Seal and Consumer Digest's "Best Buy" rating, and the famous, iconic "Hey Culligan Man" tagline is known by generations of customers.
WHAT WE OFFER
Company benefits for this position include base pay, commissions, computers, and all required office equipment. The company offers Competitive Wages, Bonus Opportunities, Health Benefits, Paid Vacation, Sick Leave, Paid Holidays, and an Employee Referral Program. The company also has opportunities for advancement and career growth.
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.