About Culligan

As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

Welcome to Mast Family Culligan

We are so excited you’ve selected to be a part of our team. As part of our team we believe you will share our commitment to our values, share in our success, and help us achieve our mission.

Our mission at Mast Family Culligan is to provide those in the communities we serve with water of the greatest quality, helping them through health to have a better quality of life.

We believe that our greatest assets are caring, passionate employees empowered to make suggestions and think “outside of the box.” Your job, and the jobs of your colleagues, is to make decisions that align with our values and will lead to the realization of our mission.

Our core values are:

Ethical behavior;
Creativity;
Mutual respect;
Passion; and
Commitment.

These core values require that we:

Think beyond outdated practices and find new ways to do more with today’s technology and the amazing minds on the team;
Focus on how we can improve as a company and you can improve as an employee;
Take steps each day toward your goals; and
Care passionately, about your role in the organization, about the employees around you and their contributions, and about the customers who rely on Mast Family Culligan for their needs.

Job Summary

Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.

Responsibilities

Extensive problem-solving, order processing, and helping to manage customer accounts
Provide proactive sales support by developing close relationships with customers
Schedule service and delivery orders
Coordinate schedules with the service/operations team
Contact customers for purposes of scheduling additional services or offering maintenance plans
Refer unresolved customer grievances to designated departments for further investigation

Benefits/Perks

Monday-Friday work week
Day shift
Bi-weekly pay
Medical insurance
Dental insurance
Vision insurance
Wellness resources
Vacation, paid time off (PTO)
Company-paid training
Employee discounts for Culligan in-home products
Opportunities to learn other areas
Additional perks also available

Qualifications

High school diploma or GED
Minimum of two years of customer service experience required
Strong time management and project management skills
Proficient in Microsoft Office (word, excel, outlook)
Excellent communication skills, both written and verbal

Compensation: $18.00 - $20.00 per hour

About Culligan

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Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

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