Customer Service Representative
Full Time • Olathe, Kansas
Benefits:
- Life Insurance
- Paid Birthday Off
- 401(k)
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
About Us
At Culligan Water of Greater Kansas City, excellence isn’t optional — it’s our standard. We’re a team that values growth, accountability, and delivering exceptional results. Mediocrity has no place here. If you’re passionate about helping others, thrive in a supportive environment, and want to build a meaningful career, this could be the role for you.
The Role
As a Customer Service Representative, you’ll be the first point of contact for our customers. You’ll answer calls, schedule appointments, resolve billing questions, and work closely with our service and sales teams to ensure every customer has a positive experience.
This is a full-time, in-office position (Monday–Friday, 8:00 AM – 5:00 PM) with training provided — no prior water industry experience needed!
What You’ll Do
- Handle high-volume inbound calls with professionalism and care
- Provide billing and account support
- Schedule service and sales appointments
- Follow up with customers to confirm resolution and satisfaction
- Collaborate with team members to resolve challenges
- Keep accurate records and contribute ideas to improve processes
What We’re Looking For
Required:
- High school diploma or equivalent
- Reliable transportation to Olathe, KS
- Strong communication and organizational skills
- Positive, team-oriented attitude
- Must pass background check and drug screening (per KS & MO law)
Preferred:
- NetSuite or similar software experience
- Prior customer service or administrative experience
What We Offer
At Culligan, we know work is more than a paycheck. We offer:
At Culligan, we know work is more than a paycheck. We offer:
- A predictable Monday–Friday schedule — no nights or weekends
- Comprehensive training — no industry experience required
- A supportive team culture with opportunities for growth
- Meaningful work helping families improve their daily lives
Why Join Culligan?
We believe the right attitude matters more than experience. If you’re naturally helpful, enjoy problem-solving, and thrive in a team environment, we’ll invest in training you for success. Join us and help families and businesses across Kansas City improve their water quality and daily lives.
Apply today! Send us your resume — we can’t wait to meet you!
Culligan Water of Greater Kansas City is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Compensation: $21.00 - $24.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps