Route Driver / Service Tech
Full Time • Watertown, South Dakota
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Benefits:
- Employee discounts
- Health insurance
- Paid time off
- Training & development
Benefits/Perks
- Medical insurance
- Retirement with company match
- Vacation, paid time off
- Company-provided workwear, cell phone, tablet
- Company-paid training
- Additional Culligan Corporate Subject Matter Expert training offered
- Employee discounts for Culligan in-home products
- Eligibility for annual recognition and training meetings/events
- Culligan Water is currently seeking a Route Driver/Service Technician to join our team
- Pay is based on experience and performance
- Opportunity for advancement
The **Route Driver** is responsible for delivering water treatment products to homes and businesses along a specific route in an efficient and timely manner. This role also involves preparing, processing, and executing delivery orders, handling invoicing and collections, and promptly addressing customer issues, complaints, and problems with a customer-focused approach. Drivers are expected to deliver a high degree of service that exceeds customer expectations, follow all safety protocols and company regulations, and consistently uphold the cleanliness standards of company vehicles and equipment. Daily recaps and end-of-route supervisor check-ins are also part of this role.
The **Culligan Service Technician** provides installation, service, and repair of Culligan products in homes and businesses. Our products include water softeners, drinking water systems, and solutions for problem water. Key responsibilities include performing diagnostics and analysis to troubleshoot and repair equipment in a timely and efficient manner, installing, upgrading, and maintaining equipment, and completing related paperwork accurately. Technicians also assist other employees with product/equipment delivery and installation, maintain company vehicles, tools, and equipment, and communicate positively with customers to maintain positive public relations for the company. Adherence to all safety rules and Culligan policies is essential. The technician's goal is to provide the maximum amount of quality service to Culligan customers.
Responsibilities
- Deliver water treatment products to homes and businesses in an efficient and timely manner
- Prepare, process, and execute delivery orders in addition to collecting related monies and issuing invoices
- Handle customer issues, complaints, and problems courteously and promptly while exhibiting an overall customer-focused style of service
- Follow all safety protocols and company regulations
- Consistently uphold the cleanliness standards of company vehicles and equipment
- End-of-route supervisor check-ins, with daily recaps
- Performing all diagnostics and analysis to troubleshoot and repair equipment in a timely and efficient manner
- Installing, upgrading, and maintaining equipment
- Completing paperwork related to tasks in an accurate and timely manner
- Assisting other employees with the delivery and installation of products/equipment
- Maintaining company vehicles, tools, and equipment
- Communicating positively with customers and maintaining positive public relations for the company
- Following all rules and regulations about safety and Culligan policies
Qualifications
- High school diploma or GED
- Plumbing experience is highly preferred
- Minimum two years of installation and maintenance experience preferred
- Excellent communication skills, both written and verbal
- May require lifting/moving equipment from 50-75 lbs
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Headquartered in Rosemont, Illinois, Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $19.00 - $24.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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