Office Support Assistant (Part-Time)
Full Time • Harrisonburg, Virginia
Benefits:
- Competitive salary
- Training & development
About Us
We’re a team that’s passionate about one thing — ensuring families have clean, safe water in their homes. Every day, we help our customers solve water problems and enjoy healthier living.
We’re currently seeking a Part-Time Office Support Assistant to provide administrative and customer service support to both our Marketing Department and Front Desk. If you’re friendly, organized, and love helping people, this could be a great fit for you!
What You’ll Do
As our Office Support Assistant, you’ll play a key role in keeping our office organized and our customers happy. Your responsibilities will include:
- Answering and directing phone calls for both the Marketing Department and Front Desk
- Providing excellent customer service and general support to callers and visitors
- Speaking with potential customers to schedule appointments using prepared scripts
- Scheduling and confirming appointments for customers and sales representatives
- Performing accurate data entry using our software, Excel, and Word
- Recording and maintaining detailed lead information for marketing follow-up
- Taking clear, concise messages and ensuring timely communication
- Protecting customer information and following quality assurance standards
- Assisting with daily office tasks such as filing and organizing
- Helping maintain a clean, professional, and welcoming office environment
What We’re Looking For
You’ll be a great match for this role if you are dependable, detail-oriented, and customer-focused.
Preferred Qualifications:
- 2+ years of customer service experience
- Professional and courteous communication skills (phone, text, and email)
- Strong active listening and empathy for customer needs
- Excellent organizational and time-management skills
- Attention to detail and accuracy in all work
- Proficiency with Microsoft Outlook, Excel, and Word
- Ability to operate standard office equipment
- Patience and comfort working at a desk for extended periods
- Eagerness to learn and contribute to a positive team culture
Don’t worry if you don’t have experience in water treatment — we’ll provide training to help you succeed!
Why You’ll Love Working Here
- Be part of a mission-driven company making a real difference
- Friendly, team-oriented work environment
- Opportunity to learn about marketing and customer relations
- Consistent Monday–Friday, 8:00 AM to 1:00 PM schedule — no evenings or weekends
- Ongoing training and support
If you’re ready to put your organizational and customer service skills to work — and make a difference in people’s lives — we’d love to hear from you! Apply online now or stop by our office at 1820 Erickson Ave, Harrisonburg, VA 22801, to fill out an application in person.
No phone calls, please.
No phone calls, please.
Compensation: $13.00 - $16.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
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Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps