Customer Service Representative
Full Time • Denker Culligan Water
Responsive recruiter
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
Denker Culligan Water is seeking an individual experienced in customer relations for a Full-Time office position. We're looking for someone who has great customer service and time-management skills, can be flexible with tasks and activities as necessary, enjoys working as part of a team, and is a positive person overall!
The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, schedule service, installation and delivery appointments, resolve problems, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
The Customer Service Representative's primary responsibilities are to answer phones and greet walk-in customers, work directly with customers to discuss orders, schedule service, installation and delivery appointments, resolve problems, and to work on special projects as necessary. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.
Responsibilities
- Extensive problem-solving, order processing, and helping to manage customer accounts
- Provide proactive sales support by developing close relationships with customers
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Contact customers for purposes of scheduling additional services or offering maintenance plans
- Refer unresolved customer grievances to designated departments for further investigation
Benefits/Perks
- Medical insurance
- Dental insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
- Company-paid training
- Employee discounts for Culligan in-home products
- Training
Qualifications
- High school diploma or GED
- Minimum of two years of customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
About Culligan
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Compensation: $16.00 - $18.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
(if you already have a resume on Indeed)
Or apply here.
Growth Opportunities
Friendly Coworkers
World class training and development through Culligan University and bootcamps